Sample policy: We are willing to provide samples free( up to 10 styles or 50 USD) for serious customers. However, customers will pay for sea or air freight by providing us their account numbers for shipping out samples.
Sample lead time: Depending on materials and styles, sampling time will be from 7-10 days
We normally provide our customers FOB price in USD. CIF price can be provided at customer's request.
Shipping port is Hai Phong, which is 3 hours from our factory
For orders less than twenty (20) thousand dollars, USD, a required remittance deposit of 30% of the total value of the shipment, must be submitted prior to initializing all order(s) Prior to finalizing each order, notification would be made to each buyer of balance due, prior to each shipment. This is normally accomplished seven (7) days after the shipping date. For orders in excess of twenty (20) thousand dollars, USD, a Letter of Credit must be initiated by the issuing bank to our receiving bank. Please contact us for issuance of all bank details to process all orders.
Requests for our product CD, catalogue , company information and products can be submitted for approval and shipped to the appropriate mailing address. Please allow 7 - 10 days shipping time. Customers who seek for long term business with us will be supplied free samples on request at their freight. Please note that all ‘NGOC DONG HA NAM’ products are licensed and copy-righted herein. Licensed, Registered and Copyrighted through Civil Law in 1988.
The normal production time for most of NGOC DONG HANDICRAFTS’s products are from 50 to 60 days for ten (10) forty-foot containers. Obviously, larger orders require more time to process. Ngoc Dong Ha Nam has the ability and foresight to oversee increasingly larger orders as Ngoc Dong Ha Nam has done in the past. Please contact our Sales Manager for any special requirements.
From inception, we committed to provide our buyers and consumers with the best hand-made items and home furnishings in Vietnam.
Besides a remarkable low price and punctual delivery time, we devote ourselves to continuously create higher working condition and living standard for our workers and local people. We commit ourselves to protect the environment and approach a sustainable development.
Capacity of 30-50 containers per month is also our advantage which persuade buyers to come to us.
We noticed the trend and concern of consumers about 2-3 years ago and have made tremendous effort about these.
- For environment: We installed systems to treat air and water waste. We continuously improve our production processes and arrangement to make full use of recycled waste, gas, coal and heat. At the same time, we are using safer and cleaner chemicals to minimize effect to consumers' health and their living. We are cooperating closely with Vietnam Cleaner Production Centre (http://www.vncpc.org/indexe.asp) for this purpose.
- For sustainable development: We are a member of Mekong Bamboo (http://www.mekongbamboo.org/en) and Vietnam Rattan Network (http://vietnamrattan.org/) and are carrying some important programs for cultivation and havesting of bamboo and rattan for long term renewable material sources. Besides, we are training more than 1,000 weavers in villages every year to supplement our current labour force.
- For social responsibility: We are creating the best working condition and environment for our workers and follow all local laws and related regulations. We are creating a " home" for our workers and staffs.
We are a mass production factory with low margin and we would like to manufacture container quantity. We requires minimum 1x20' container for maximum 10 styles assorted.
For new clients who would like to test their markets, we accept trial minimum order of 2,000 USD. For this trial order, we will charge additional CFS( container freight station) cost of 10 to 12 USD per CBM and handling cost of about 200 USD.
Ngoc Dong Ha Nam has long known the value of Bamboo and Rattan and purposely thought out, long ago, that the vast amount of Bamboo and Rattan’s natural beauty and refinement would be needed for the future. In doing so, Ngoc Dong Ha Nam has procured forestry to meet the needs of its buyers, and has implemented a Forest Protection Program (FPP), to ensure this. Other national companies have not sought this program.
Handicrafts are products that are produced by hand. Each piece is individualized and unique as to each product’s basic concept. The charm and accent of each individual weaver, designer, or hand-making individual comes into play to create a masterpiece. This has always been and will be the philosophy of Ngoc Dong Ha Nam.