About Us

Who We Are
Mission - Vision- Core Values
Audits and Certificates
Customers

Ngoc Dong Ha Nam: 20+ Years of Excellence in Vietnam Manufacturing

1. Who We Are: A Strategic Partner in Vietnam

Founded in the heart of Ha Nam’s traditional craft cradle, Ngoc Dong Ha Nam has evolved from a local workshop into a leading manufacturer and exporter of high-quality wooden and natural fiber handicrafts. With over 20 years of experience, we have become a trusted strategic partner for some of the world’s largest retail giants, specializing in bringing the beauty of Vietnamese craftsmanship to the global market.

2. Our Journey & Heritage

For two decades, we have bridged the gap between traditional artistry and modern industrial standards. Our journey is defined by a relentless commitment to quality and a deep understanding of international home decor trends. From sustainable Acacia wood to handwoven water hyacinth, every product we create tells a story of skill, passion, and precision.

3. Manufacturing Power & Capacity

We operate a large-scale manufacturing facility equipped with modern machinery and a team of hundreds of skilled artisans.

Factory Scale: 12,000 m2, well-organized facility.
Production Capacity: Over 40 containers per month, ensuring on-time delivery for high-volume orders.
Core Materials: Specialized in Acacia wood, Bamboo, Rattan, Seagrass and Water Hyacinth.
Services: Expert OEM & ODM support, from initial design concepts to final mass production.

4. Global Trust & Compliance (The Ngoc Dong Advantage)

We understand that for US and EU retailers, Compliance is non-negotiable. Ngoc Dong is proud to be one of the few factories in Vietnam that consistently meets the rigorous audit standards of global leaders:

Audited by Giants: Proudly serving Walmart, Costco, Target and Lowes.
Certifications: Fully compliant with BSCI, SMETA, and FSC standards.
Quality & Safety: Products meet FDA, Lead-free, and MCCP-free requirements, ensuring safety for food contact and home use.
Ethical Standards: Strictly adhering to the Modern Slavery Act 2015, ensuring a fair, safe, and transparent labor environment.

5. Commitment to Sustainability

At Ngoc Dong, sustainability is not a buzzword; it is our core value. We prioritize:

Eco-friendly Materials: Utilizing fast-growing and renewable natural fibers.
Waste Reduction: Optimizing production processes to minimize environmental impact.
Community Support: Empowering local artisans and preserving the traditional craft heritage of Ha Nam province.

6. Let’s Build Success Together

Whether you are a global retail chain or a growing wholesaler, Ngoc Dong Ha Nam is ready to bring your vision to life with quality, scale, and integrity.

Mission - Vision- Core Values

Mission

Ngoc Dong Ha Nam is dedicated to delivering Vietnamese handmade decorative and functional products crafted from natural materials to global markets. Our offerings not only embody the rich cultural heritage of Vietnam but also provide significant added value to importers, distributors, and retailers. We are equally committed to social responsibility by continually creating job opportunities and sustainable incomes for vulnerable women in rural areas of Northern Vietnam through craft training classes and purchasing programs.

Vision

Ngoc Dong Ha Nam aspires to be the preferred partner for global importers, distributors, and retailers seeking high-quality, socially compliant handicrafts and home furnishings from Vietnam. We strive to meet and exceed the expectations of our partners by ensuring excellence in quality, capacity, and ethical practices.

Core Values

At Ngoc Dong Ha Nam, we are a vibrant community of knowledgeable, experienced, dynamic, and creative individuals dedicated to the growth of both the company and ourselves. We take pride in being a reliable and trustworthy source of handicrafts and home décor, consistently meeting the demands of our discerning customers with integrity and professionalism.

Audits & Certificates

With over 20 years of experience in the industry, our factory has earned the approval of numerous clients from the USA and the EU through rigorous audits. The continued trust these clients place in our products has been a driving force behind our sustained growth.

We are committed to relentless improvement to meet the increasingly stringent requirements of our customers. Our dedication to excellence is reflected in our compliance with various social, capability, and security standards:

Social Compliance: We adhere to standards set by BSCI, Smeta, Walmart, Target, Michaels, Lowes, Macy’s, Costco, and WSI.
Capability and Capacity Audits: Our operations meet the rigorous audits of Target FE, Walmart FCCA, Lowes EQA, Michaels FQA, Costco GMP, Kmart, John Lewis, and Waitrose.
Security Audits: We are compliant with Walmart SCS, SCAN, and CTPAT security protocols.
Other Certifications: Our factory also holds FSC and ISO14001 certifications, underscoring our commitment to sustainable practices.

Through these efforts, we continue to build on our legacy of quality, reliability, and customer satisfaction.